Terms and Conditions

Please review your invoice carefully. All products are custom manufactured in the USA. If any corrections are needed, please let us know in writing within 72 hours. All payments are non-refundable, and all orders are final once placed. Any order cancelled within the first 72 hours will be charged a 25% restocking fee which can be used towards a future purchase for up to 1 year. Manufacturing and/or shipping delays are possible and estimated lead times may vary, though without any impact on these terms. In addition, we are unable to hold sold units at our stores for more than 45 days due to space limitations. If you selected backyard delivery or store pickup, your sales representative will be in touch with you to arrange for delivery. If you anticipate you may not be ready to take delivery of your unit for some time into the future, please alert your sales representative as soon as possible so we can delay the production and shipment of your unit from our factory.

Thank you again for choosing Aqua Living Factory Outlets! We are honored to have the opportunity to provide our customers with a top-quality product, and we look forward to exceeding your expectations.

At Aqua Living, we prioritize the security and confidentiality of our customers’ information. We do not share your personal information with any third parties. The information you provide is solely used for internal purposes, including communicating promotional offers and order information directly with you. Rest assured, your privacy is of utmost importance to us. Message and data rates may apply. Message frequency varies per user. Text HELP for help. Text STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.